Time promise 2.0

We repair your tools within 4 days — or you’ll receive an an e-voucher.

We guarantee the repair and cleaning of your tools within 4 working days. If we miss the deadline, you'll receive a €200 e-voucher — redeemable in a single transaction for any Hilti product, within 6 months from the date of issue.

We even handle the collection and return of your tools — straight to your jobsite or home.

Call us or book online — we take care of everything.

Every Hilti tool is already registered, so there’s no need to show proof of purchase. Just provide the serial number of the tool requiring repair or maintenance.

Book your repair online Terms and Conditions of Hilti Tool Service

What’s Included in the Tool Repair Service?

A quick and hassle-free tool repair service.

When will I get my repaired tool back?

Unmatched speed: repair in 4 days

Guaranteed delivery in 4 days from tool pick-up — and if we exceed the timeframe, you’ll receive a €200 e-voucher, redeemable for any Hilti tools or products within 6 months of issue.

We commit to a 4-day turnaround: pick-up, repair, and return.
• Collection and delivery to your jobsite or chosen address via courier
• Repairs performed by trained, certified Hilti technicians
• Only genuine Hilti spare parts used

Terms & Conditions – Hilti Tool Service

Save Time with Our Repair Service

Unmatched simplicity: just one click or call, and it’s done.

Contact our Customer Service at the toll-free number 1800 287 387 or visit our website at “Hilti.ie” — we’ll take care of the rest.
There’s no need to register your tool or send us a proof of purchase — just provide the serial number.

What is the cost of my repair?

Reliable coverage: predictable costs and full financial transparency from the start

Buy a Hilti tool and enjoy the exclusive benefits of Hilti Tool Service¹.
• Up to 3 years of no-cost repairs, including wear-and-tear parts and transport
• After the coverage period ends, repairs come with a maximum cost cap
• Lifetime manufacturer’s warranty: any manufacturing defects are covered, as long as spare parts are available
• After any paid repair, you’ll receive an additional 3 months of free repair coverage²
For more information, contact your local Hilti representative — we’re always happy to support you on site, online, or over the phone.
¹ Full terms and conditions of Hilti Tool Service apply
² Excludes heavy-duty cutting systems and petrol saws, which are covered by the standard manufacturer warranty on replaced parts.

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FLEET MANAGEMENT

Let us manage your tools so you can focus on your business.

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ON!TRACK

Your solution for asset and inventory management

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