Unlimited deliveries
Affordable
Unlimited deliveries for a fixed monthly or yearly cost, with no surcharges for long goods
WHY SWITCH TO A MONTHLY SUBSCRIPTION FREIGHT SERVICE?
2 subscription options
Flexible
Choose the service that best fits your needs with 2 subscription options
No hidden delivery costs
All-inclusive
Freight covers all products with no hidden delivery costs
Unlimited deliveries
Affordable
Unlimited deliveries for a fixed monthly or yearly cost, with no surcharges for long goods
2 subscription options
Flexible
Choose the service that best fits your needs with 2 subscription options
No hidden delivery costs
All-inclusive
Freight covers all products with no hidden delivery costs
Flexible Delivery, Fixed Costs
Choose from two subscription options
Unlimited deliveries tailored to you... easy to start, manage, and cancel anytime.
At Hilti, we understand that customers have different needs based on order frequency, shipping destination and speed of delivery. We also know how important it is to be able to manage variable costs. To help with this, we’ve created Hilti Smart, our new shipping subscription service which provides the benefit of unlimited delivery based on your selected subscription tier.
We offer four subscription options based on your desired shipping speed and location of delivery. It’s easy to get started. Simply choose which of our subscription options meet your needs and enjoy the benefits immediately upon signing up. If you find that you no longer need the service, you can cancel at any time.
Smart Saver €64 / month | Smart Standard €159 / month | ||
|---|---|---|---|
Pick up services | Ship-to store | X | X |
Click and collect | X | X | |
Standard services | Standard | X | X |
Premium Express (1-3 days) | X | ||
Long Goods Surcharger (standard & premium) | |||
Repair | Delivery (outside warranty period and return unrepaired) | X |
GENERAL INFORMATION & MANAGEMENT OF HILTI SMART
Hilti Smart is a subscription program dedicated to all customers who want to work with Hilti every day with the utmost simplicity. If you frequently purchase Hilti products and services, with one of Hilti Smart's subscriptions you will get unlimited deliveries for a fixed monthly or yearly cost.
We offer two subscription options: Starter and Standard
We heard your feedback and want to make our freight services easier and clearer. A freight subscription service brings flexibility and reduces the surprise of freight rates.
Hilti Smart is for all customers. You can join without any restrictions and choose the subscription that best suits your needs.
The services included in Hilti Smart vary depending on the subscription plan you choose. For further information on the subscription plans, click here
If you want more information on our Logistic Services, please click here .
Hilti Smart is valid for any product in the Hilti catalogue, including long goods. Product restrictions apply depending on the delivery service selected. If you want more information on our Logistic Services, please click here .
Geographical restrictions apply depending on the delivery service selected. If you want more information on our Logistic Services, please click here . Hilti Smart Premium and Ultimate do not apply for Northern Ireland customers.
The subscription applies to all construction sites on your account. You will receive a monthly invoice on the 1st working day of the month, for example, the invoice for Oct 1st covers your Hilti Smart service for all of October.
No, Direct Debit is not required to access this service.
Hilti Smart is a monthly or yearly subscription that is auto renewed.
Of course! Please contact Customer Services if you need to change your subscription plan. The change will be applied the following month. For example, if you email us on Oct 15th to change a monthly plan, it will take effect from November. This means your next invoice on Nov 1st will have the price of the new plan.
Please contact Customer Services to cancel your subscription plan. The change will be applied from following month. For example, if you email us on Oct 15th to cancel Hilti Smart monthly, this will be in effect from November. Your last invoice was from Oct 1st and there will no invoice in November.
No refund is given as the monthly or yearly invoice is an advanced payment.